Terms of Sales

These General Terms and Conditions of Sale govern the commercial activity of NORTHSHORE CAMPERS SAS, with a capital of € 20,000, whose registered office is located at 37 Route de Bierne 59380 Socx, registered with the RCS DUNKERQUE under the number 84455790000017 - Telephone: 0 366 866 340 - Email: contact@northshorecampers.com (the Seller).

Article 1 - Scope

In accordance with article L 441-6 of the French Commercial Code, these general conditions of sale (CGV) constitute the sole basis of the commercial relationship between the parties. Their purpose is to define the conditions under which the Seller supplies professional buyers or not (the Buyer or the Buyers) with the following products (Products):

- All of the Products marketed by the Seller

The CGV apply without reserve or restriction to the sales concluded between the Seller and the Buyers, whatever the stipulations which can appear in the general conditions of purchase possibly established by the Buyers.

Any order for Products implies acceptance by the Purchaser of the GTCS and the General Conditions of Use of the Seller's website for orders via the Seller's website.

The fact that the Seller does not take advantage of any of the clauses contained in these GTCs cannot be interpreted as a waiver of the right to take advantage of them later.

The Seller may agree with a Buyer on specific conditions of sale departing from the GTC.

These T & Cs are in force for an unlimited period, up to any changes made by the Seller.

Article 2 - Orders

2.1 - Order terms

Orders can be placed by Buyers with the Seller by any means.

Orders must be confirmed in writing, by means of an order form and or price proposal explicitly validated and duly signed by the Buyer.

Sales are not final, even if taken through sales representatives or employees, after express acceptance in writing by the Seller of the order issued by the Buyer. This acceptance may be materialized by sending an email, an SMS or a letter.

2.2 - Minimum amount

No minimum order amount is required by the Seller.

If the Buyer wishes to modify his order, his request can only be taken into consideration if it reaches the Seller in writing before the Products are dispatched and for the Services before the start date of the service determined by the Seller.

The benefit of the order is granted to the Buyer only and cannot be transferred without the Seller's agreement.

Article 3 - Prices

3.1 - Price details

The Products and Services are provided at the rates in effect on the day the order is placed or in the specific commercial proposal that may be addressed to the Purchaser. The prices are firm and cannot be revised during their entire period of validity, indicated by the Seller.

The applicable VAT is the VAT in force on the day the order is placed, any change in the rate may be reflected in the price of the Products.

Any tax, duty, duty or other benefit payable under French regulations or those of an importing country or a transit country are the responsibility of the Buyer.

The prices are understood in euros and do not include:

  • Transportation

  • Customs fees

3.2 - Discount

No discount will be applied by the Seller in the event of payment for the Products ordered before the payment date shown on the invoice or within a period shorter than that provided for in the GTCS.

3.3 - Down payment

The seller can consent to certain payment facilities, if this is the case, these are mentioned on the order form and are those that prevail throughout the transaction.

  Article 4 - Discounts and rebates

The Seller does not grant Buyers any discounts or rebates, whatever the quantity and regularity of orders.

 

Article 5 - Terms of payment

5.1 - Payment conditions  

For any order, the Buyer will pay the price of the Products ordered by any means.

The invoice is paid by the Buyer according to a payment schedule specific to each Product and Service and specified on the order form.

5.2 - Late penalties

In the event of late payment by the Buyer, the Seller may suspend all orders in progress, without prejudice to any other course of action.

Any amount not paid by the deadline set by these GTCs automatically, without formality or formal notice, from the day following the settlement date provided on the invoice, the application of late penalties of an equal amount at the rate applied by the European Central Bank to its most recent refinancing operation increased by ten points.

A lump sum compensation for recovery costs of a sum of 40 euros will also be due, ipso jure and without prior notification to the Purchaser. The Seller reserves the right to ask the Buyer for an additional sum if the recovery costs incurred exceed this amount.

Article 6 - Cancellation

In the event that the Buyer wishes to cancel his order after acceptance by the Seller, he has a maximum period of 7 days from such acceptance and in any event the cancellation cannot take place once the Products have been delivered to the Buyer and for Services once the service has started with the Seller.

Any cancellation of an order may result in a financial deduction of up to 15% of the amount, inclusive of tax, of the order placed.

  Article 7 - Delivery

7.1 - Product delivery

As delivery times may differ depending on the Products ordered, they are specified on the order form signed by the Purchaser for each Product or category of Products.

This deadline does not constitute a strict deadline and the Seller cannot be held liable in the event of late delivery not exceeding a deadline of 60 days. In the event of a delay of more than 60 days, the Buyer may request the resolution of the sale and the deposits possibly paid will be returned by the Seller.

The responsibility of the Seller can never be engaged in the event of delay or suspension of the delivery if it is attributable to the Buyer or in a case of force majeure.

7.2 - Performance of the service

The services ordered by the Purchaser will be performed at the latter's home. The execution times for these services are specified in an annex document communicated to the Buyers and are specific to each Service.

The methods for the place of performance of the Services ordered by the Buyer may be specified in the order form or the Seller's catalog.

Article 8 - Returns

Returns of Products by the Buyer must be the subject of a formal agreement with the Seller and any Product returned to the Seller without his agreement would not give rise to the establishment of any credit.

The costs and risks of returns are the sole responsibility of the Buyer.

No return will be accepted after a period of 15 days following the delivery date.

The Products must be returned to the Seller in the state in which it delivered them.

Any return and recovery accepted by the Seller results in the granting of a credit for the benefit of the Buyer, after verification of the quality and quantity of the Products.

Article 9 - Packaging

The packaging on which the brand and / or name of the Seller appears can only be used for Products and in no case for products which are not his.

Article 10 - Transfer of ownership

The seller reserves the right of ownership of the Products sold to the Buyer until full payment of the price, even after delivery, allowing him to repossess them. The risk of loss and deterioration of the Products will be transferred upon acceptance of the order form by the Seller, regardless of the date on which payment and delivery occur.

The Buyer therefore undertakes to have the Products ordered insured at his expense for the benefit of the Seller, until full payment of the price and full transfer of ownership and to justify it to the Seller upon delivery. In the absence of proof, the Seller has the possibility of delaying delivery until the presentation of the proof.

Article 11 - Liability - Guarantee

11.1 - Guarantee

Buyers benefit from the legal eviction guarantee and hidden defects.

The Products supplied by the Seller are guaranteed against any material or manufacturing defect for a period of 2 years on NORTHSHORE CAMPERS trailers and 5 years on all fabrics and seams from their receipt by the Buyer.

The only obligation incumbent on the Seller under this warranty is, according to his choice, the replacement or repair of the Product or of the element recognized as defective, unless this method of compensation proves to be impossible or disproportionate. The Purchaser cannot claim any compensation in the event of immobilization of the Product within the framework of the application of this warranty.

The warranty does not apply to apparent defects, defects and deterioration caused by natural wear and tear due to normal use of the Product or by improper use of the Product by the Purchaser. It also does not play for damage caused by force majeure events, such as in particular but not limited to bad weather, earthquakes, war, fires, strikes ...

No guarantee can be applied in the absence of full payment of the sums due by the Buyer to the Seller.

11.2 - Limitation of liability

The seller's responsibility can only be engaged in the event of gross, intentional or willful misconduct. In all other cases, the responsibility of the Seller can never be sought or incurred by the Buyers.

The Buyers guarantee and indemnify any liability actions against the Seller by third parties to the contract.

In any event, the responsibility of the Seller, if engaged, may not exceed the value of the Products which are the subject of the contract concluded with the Buyer.

Article 12 - Applicable law - Disputes - Processing of complaints - Mediation

Applicable law: This contract is subject to French law. The language of this contract is French. In the event of litigation the French courts will be only qualified.

Processing of complaints: For any complaint, you can contact customer service at the contact details mentioned in the preamble to these conditions.

Attribution of jurisdiction: Any litigation resulting from the formation, the interpretation or the execution of this contract will be of the exclusive competence of the courts of the spring of DUNKERQUE notwithstanding plurality of defendants or call in guarantee.

In case of difficulty arising from the order or delivery of the items sold on the Site, the Customer will first contact NORTHSHORE CAMPERS to seek an amicable solution. The Client has the option of using a conventional mediation procedure or any other alternative method of dispute resolution.

Notwithstanding the above, in the event of a dispute, in accordance with Regulation No. 44/2001 of December 22, 2000:

- The Customer can seize either the court of the place where he is domiciled, or the French courts, - NORTHSHORE CAMPERS can seize the court of the place where the Customer is domiciled.

Mediation of consumer disputes:

In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, the Customer may in any event have recourse to conventional mediation, to existing sectoral mediation bodies or to any alternative method of settling disputes in the event of a dispute. In this case, the designated mediator is

Medicys

73 boulevard de Clichy, 75009 Paris

Online Dispute Resolution Platform:

In accordance with Article 14 of Regulation (EU) No 524/2013, an Online Dispute Resolution platform has been set up by the European Commission, facilitating the independent out-of-court settlement of online disputes between consumers and professionals of the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/